Terms and Conditions

SHIPPING PROCEDURE

  1. Shipments will be picked up if booked from Pikkrr logistics Customer Portal, Booking App or API Service only.
  2. Minimum chargeable weight is 0.5 kg.
  3. 13% GST applicable on above mentioned rates.
  4. In case if a customer refuses to accept the shipment due to any reason, that shipment will be returned to the merchant against a new consignment note and return charges will be charged.
  5. If shipment volumetric weight exceeds the actual weight, shipment weight will be calculated as Follows (all measurements in centimeters) : (Length x height x width / 5000)
  6. No shipment processed under COD Procedure is insured by Pikkrr logistics unless the merchant has specifically asked for Insurance.
  7. Packaging:
  8. You are responsible for packing your goods. Please make sure your product is properly packed. Ensuring the safety during their transit as per nature of the goods. Any damage to the product due to poor packaging will not be our responsibility.
  9. Documents required for account opening:
    1. Bank account title (to issue your Cheque).
    2. Client’s name / corporate name.
    3. Office address / pick up address.
    4. CNIC copy.
    5. Contact person.
    6. Designation.
    7. Contact numbers and email id.

LIABILITY AND LIMITATION OF DAMAGES

  1. PIKKRR LOGISTICS will not be responsible for any shortages claimed by the consignee. This is the responsibility of the client to ensure exact number of items inside the parcel as the quantity inside the parcel is not known to PIKKRR LOGISTICS.
  2. The client is responsible for packing of goods to ensure the safety during their transit as per nature of the goods. Any damage to the product due to poor packaging will not be the responsibility of PIKKRR LOGISTICS.

NOTICE OF CLAIM AND FILING OF SUIT

  1. Claim will not be admissible for damages to the shipment. Any kind of damages during transit will be the responsibility of the client. Client will be responsible for proper packing of their fragile and sensitive products.
  2. Claim will only be admissible for shipments LOST IN TRANSIT WITHIN PAKISTAN DUE TO ACCIDENT, THEFT, SNATCHING and ROBBERY. Claims will not be admissible in case seal is broken / torn of the packages / flyers
  3. PIKKRR LOGISTICS will not be responsible for any shortages claimed by the consignee. This is the responsibility of the client to ensure the exact number of items inside the parcel as the quantity inside the parcel is not known to PIKKRR LOGISTICS. No claims will be entertained if a shipment is delivered to the consignee in acceptable condition.
  4. Claim will not be admissible for damages to the shipment. Any kind of damages during transit will be the responsibility of the client. Client will be responsible for proper packing of their fragile and sensitive products.
  5. PIKKRR LOGISTICS’s settlement of claim against a shipment cannot be more than the retail value of the product(s) being shipped. For insured shipments, claim will be acceptable to the maximum limit of insured value not exceeding the insured value declared by the client on the consignment note. The Insured declared value will be the basis of claim settlement. Claim will only be entertained when the insurance premium as applicable has been fully paid by the client.
  6. For insured shipments, the client must accept insurance as per acceptance terms and conditions of PIKKRR LOGISTICS before the shipment is handed over to PIKKRR LOGISTICS Company. No eligibility will be entertained after the shipment has been booked.
  7. Claim will not be admissible for damages to any goods including electronic equipment, LCD, LED etc. Client will be responsible for proper packing of these kinds of products.
  8. Claim will not be admissible if shipment is lost due to:
    1. War, Strike Riots,
    2. Terrorism
    3. Explosions
    4. Earthquake Fire and shocks) The legitimate claim will be settled within two weeks’ time from the date of occurrence of the incident.

LIABILITY FOR CONSEQUENTIAL DAMAGES

  1. PIKKRR LOGISTICS shall not be liable for any loss of profit or special, indirect, or consequential damages of any kind.

PIKKRR LOGISTICS Customer Registration Form

The Shipper/Client acknowledges and accepts these terms and conditions and relieves Universal Network Systems (Pvt.) Limited (“PIKKRR LOGISTICS”) from any liabilities, responsibilities, claims, proceedings, suits, etc. against any damage, loss or expense suffered in connection with the services hereunder and also agreeing that PIKKRR LOGISTICS will only be responsible for the carriage of document/parcel which is the only function and responsibility of PIKKRR LOGISTICS.

By signing this form, the client confirms that he has understood and agrees on all the rates, notes and terms and conditions stated on this and attached page of this agreement and any other annexure(s) attached.

  1. a) PIKKRR LOGISTICS Consignment Note:

    The Consignment Note of PIKKRR LOGISTICS is non-negotiable and the Shipper/Sender acknowledges that it has been prepared by the Shipper/Sender or by PIKKRR LOGISTICS staff on behalf of the Shipper. The Shipper/Client confirms that all the information provided to PIKKRR LOGISTICS while booking the shipment are complete and correct including Shippers and Consignee details, goods value declaration etc. In case of any incorrect information or declaration in the CN, the Shipper/Client acknowledges that PIKKRR LOGISTICS will be absolved from any liability or responsibility pertaining to loss, damage or expense suffered by the Shipper/Client.

  2. b) No Variation:

    These terms and conditions are applicable on all courier and logistics services provided by PIKKRR LOGISTICS to the Shipper/Client hereunder. No employee, franchisee, agent of PIKKRR LOGISTICS or anyone else has any authority to change any of these terms and conditions, or make any promise on behalf of PIKKRR LOGISTICS which is in addition to or conflict with these Terms and Conditions.

  3. c) Right of Inspection of Shipment:

    PIKKRR LOGISTICS has the right, but not the obligation, to inspect any shipment including without limitation opening the shipment if required by law and/or regulations. In this regard, the Shipper/Client agrees that PIKKRR LOGISTICS may open and inspect a shipment for any reason at any time.

  4. d) Lien of Goods Shipped:

    PIKKRR LOGISTICS shall have a lien on any goods shipped for all freight Charges, Octroy duties, advances or any other charges of any kind payable by the Shipper/Client hereunder and may refuse to surrender possession of the goods until such charges are paid by the Shipper/Client..

  5. e) Liabilities Not Assumed:

    The Shipper/Sender acknowledges that the consignment/shipment shall be transported by road and/or air and shall therefore be exposed to all risks associated with such mode of transportation. Subject to the aforesaid, PIKKRR LOGISTICS will endeavor to exercise its best efforts to provide expeditious delivery in accordance with the regular delivery schedule. PIKKRR LOGISTICS endeavor to exercise its best efforts to provide expeditious delivery in accordance with regular delivery schedule; however, PIKKRR LOGISTICS will not, under any circumstances be liable for delay in pick up, transport or delivery of any shipment regardless of the cause of such delay. Further PIKKRR LOGISTICS shall not be liable if a shipment is lost, damaged, mis-delivered or not delivered because of circumstances beyond its control. These include

    “Act of God” for example earthquake, cyclone, storm, flood or “force majeure” for example war, plane crash or embargo or caused by mishap with PIKKRR LOGISTICS

    The act, default or omission of the Shipper/Client, the or any other party who claims an interest in the shipment (include violation of any terms and condition hereof) or any person other than PIKKRR LOGISTICS or of any Government officials or of the Postal service forwarded or other entity or person to whom a shipment is tendered by PIKKRR LOGISTICS or transportation to any location not regularly served by PIKKRR LOGISTICS regardless of whether the Shipper/Client reported or had knowledge of such third party delivery arrangements. The nature of the shipment for any defect, characteristic, inherent vice thereof, even if known to PIKKRR LOGISTICS when the Shipper/Client accepted it.

  6. f) Claims:

    Any claim must be brought by the Shipper/Client and delivered in writing to the office of PIKKRR LOGISTICS nearest the location at which the shipment was accepted within 07 days of the date of such acceptance, no claim may be made against PIKKRR LOGISTICS outside if this time limit.

    No claim for loss or damage will be entertained until all transportation charges have been paid. The amount of any claim may not be deducted from any transportation charges owed to PIKKRR LOGISTICS

    PIKKRR LOGISTICS does not maintain records relevant to a shipment of more than 60 days. It will thereof be unable to refer to or produce any such record where it is notified for the same after expiry of the stand period of 60 days from the date of shipment.

  7. g) Insurance:

    It is mandatory upon shipper to arrange for insurance of all shipment through PIKKRR LOGISTICS or any insurance company. PIKKRR LOGISTICS liability for loss, pilferage, damage or delay of shipments is limited to Rs.100/= (Rupees One Hundred only) per domestic consignment and Rs. 1,500/= (Rupees Fifteen Hundred only) per international consignment. No claim will be entertained by PIKKRR LOGISTICS exceeding these amounts. Shipments of undeclared value shall be accepted for carriage and delivery “On shipper’s Risk Alone”.

  8. h) Damages:

    PIKKRR LOGISTICS is only liable for any theft and loss subject to maximum

  9. i) Lawfulness of Shipment/Goods:

    It is hereby undertaken and confirmed that the shipment/goods being stored/transported hereunder through PIKKRR LOGISTICS have been acquired by the Shipper/Client lawfully and no law whatsoever has been breached in acquisition thereof. It is further undertaken and confirmed that all the relevant and necessary documents pertaining to the shipments/goods are in possession of Shipper/Client who will be liable and responsible to provide all and any document as and when required by PIKKRR LOGISTICS for their onward submission to any Government Agency/Department/Authority etc.

    It is further undertaken and confirmed that the Shipper/Client shall make himself and/or any documents whatsoever available at all material time and in the event that PIKKRR LOGISTICS and/or any Government Agency/Department/Authority etc. has any query in relation to all and any aspect of shipments/goods.

    It is further undertaken and declared that PIKKRR LOGISTICS being only responsible for warehousing/transportation of shipments/goods of Shipper, any liability, loss, claim, demand, action, proceeding etc. as may occasion to PIKKRR LOGISTICS shall be made good and be fully indemnified by the Shipper/Client in relation thereto.

  10. j) Payment Mode:

    Settlement of invoice only through cross Cheque in favor of Universal Network Systems (Pvt.) Limited. PIKKRR LOGISTICS will not be liable for any losses resulting if cash or any other mode of payment is used by client.

  11. k) Tax Exemption:

    PIKKRR LOGISTICS, bearing NTN number 2691562-6, is exempted from Withholding Tax under section 153 of Income Tax Ordinance 2001.

  12. l) Material Not Acceptable For Transportation:

    PIKKRR LOGISTICS will not carry Liquid, Liquor, Fire arms, Plants, Contraband Drugs, Explosives, Animals, Perishables, Negotiable instruments in bearer forms, Obscene or Pornographic materials, Industrial Carbons, Diamonds, IATA restricted articles, any item the carriage of which is prohibited by any law, regulation or statute of any provincial or federal Government of Pakistan & Mail/Parcels on P.O. Box Addresses. In compliance with Pakistan Post Office Act-1898, PIKKRR LOGISTICS would not accept letters or post cards as their carriage is the exclusive privilege of the federal government.

    1. GST would be applicable as per govt. Laws.
    2. Rates will be increased on yearly basis with mutual understanding at certain percentage.

AGREEMENT

  1. By opening an account with Pikkrr logistics you agree to the above mentioned terms and conditions.

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